All Collections
Frequently Asked Questions
Questions that are asked and frequently answered; in one place for your (and our) convenience.
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How do I send this as a gift?
What is an Experience?
What is Post Mortem?
What is an Antiquity?
I’m stuck on a puzzle and I can’t figure it out. What do I do?
Can I address an experience to multiple people?
My recipient has found out about the Mysterious Package Company online, is it ruined?
How often do you add new experiences?
I have a question you didn’t answer. What do I do with myself?
I still don’t understand. What is The Mysterious Package Company?
When will I receive my first shipment and how much time is there between each consecutive shipment?
Can I change the shipping details on my order after I’ve made a purchase?
I am still missing items in my order!
Do you ship internationally?
Do you ship to PO Boxes or Army Bases?
Will I be charged custom fees or import duties for international shipping?
What is Post Mortem?
Is Post Mortem appropriate for children? What is the age rating?
Is Post Mortem a subscription service?
Can I order this as a gift? Will the recipient know who the sender is? Is there a reveal message?
Will you provide the answer to the mystery? Can there be more than one correct answer?
Is this a group activity or is it meant for individuals?
How many mailings does it have?
How long does it take to play?
Do I need to complete the cases in a specific order?
Do I need to be in Los Angeles to solve the case?
What is Lights, Camera, Murder! about?
What is Death in La-La Land about?
What if I have a question that isn’t answered here?